Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to YamYs Collection! The terms "we", "us" and "our" refer to YamYs Collection. YamYs Collection operates this store and website, including all related information, content, features, tools, products and services in order to provide you with our online shopping experience (the "Services"). YamYs Collection is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your rights and responsibilities when using our website and purchasing our products.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in the province or territory where you reside. If you are under the age of majority, you may only use the Services with the involvement and consent of a parent or legal guardian where required by applicable law.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment and delivery information.

You agree that all information you provide to us is accurate, current and complete and that you have the right to provide such information.

If you create an account, you are responsible for maintaining the security of your account information and for all activity associated with your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to display our products and their colours as accurately as possible on our website. However, colours and the appearance of products may vary depending on your device, screen settings and other factors.

Product descriptions, measurements, availability and prices may be updated from time to time.

We reserve the right to discontinue products or limit quantities available for purchase.

We do not guarantee that every product will meet your personal preferences or expectations. However, nothing in these Terms limits any rights or protections provided to you under applicable consumer protection laws.

SECTION 3 - ORDERS

When you place an order through our website, you are submitting a request to purchase the products selected by you. Your order is subject to acceptance and availability.

We reserve the right to refuse or cancel an order where permitted by applicable law, including where a product is unavailable, a pricing or product information error has occurred, or we reasonably suspect fraudulent or unauthorized activity.

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order using the original payment method, where applicable.

Please review your order carefully before submitting it, including the selected products, sizes, quantities and delivery or pickup information.

Purchases are subject to our Exchange Policy.

Unless otherwise agreed with YamYs Collection, products purchased through our website are intended for personal or household use and not for resale.

SECTION 4 - PRICES AND BILLING

All prices displayed on our website are in Canadian dollars unless otherwise indicated.

Applicable taxes and delivery charges, if any, will be displayed during checkout.

Prices, discounts and promotions may change from time to time. The price charged for a product will generally be the price displayed at the time the order is placed, subject to any applicable correction required by law.

You agree to provide accurate and complete billing and payment information for purchases made through our website.

If your payment information changes, you agree to update it so that we can process your order and contact you when necessary.

SECTION 5 - LOCAL DELIVERY AND PICKUP

YamYs Collection currently offers local delivery within the delivery area displayed at checkout, as well as pickup at the pickup location indicated during checkout.

Delivery times provided at checkout or communicated by YamYs Collection are estimates and may vary due to circumstances outside of our reasonable control.

For pickup orders, customers will receive instructions regarding when and where their order can be collected.

Customers are responsible for providing accurate delivery and contact information when placing an order.

Once a delivery has been completed to the address provided by the customer, the order will be considered delivered.

If you are unable to receive your delivery or collect your pickup order, please contact us as soon as possible so that we can arrange the next steps.

SECTION 6 - EXCHANGES

All exchanges are subject to our Exchange Policy.

YamYs Collection currently offers exchanges only and does not offer refunds for change of mind, incorrect size selection or other reasons covered by our Exchange Policy, except where a refund is required by applicable law.

Please review our Exchange Policy before making a purchase.

SECTION 7 - INTELLECTUAL PROPERTY

All content available through our Services, including our name, logo, photographs, graphics, text, product descriptions, videos, designs and other materials, belongs to YamYs Collection or its licensors and is protected by applicable intellectual property laws.

You may use the website for your personal, non-commercial purposes only.

You may not reproduce, copy, modify, distribute, publish, sell or otherwise use our content without our prior written permission, except where permitted by law.

YamYs Collection's name, logo, product names, designs and other branding elements may not be used without our prior written permission.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or use services provided by third parties, including Shopify and payment or delivery service providers.

We are not responsible for the content, policies or practices of third-party websites or services that we do not control.

Your use of third-party services may be subject to the terms and policies of those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

YamYs Collection is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make through our store are made directly with YamYs Collection.

Shopify is not responsible for the products we sell or for the transactions between you and YamYs Collection.

SECTION 10 - PRIVACY

Any personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process certain information about your access to and use of our website.

For more information about how personal information is collected, used and disclosed, please review our Privacy Policy.

SECTION 11 - FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions or other feedback to us, you agree that we may use that content to operate, improve and promote our Services, subject to applicable law.

You are responsible for ensuring that any content you submit does not violate the rights of another person or applicable laws.

We reserve the right to remove content that is unlawful, abusive, misleading or otherwise inappropriate.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability or other information.

We reserve the right to correct such errors and update information when necessary.

If an error affects an order you have already placed, we will communicate with you and take any steps required by applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You agree not to:

Violate any applicable federal, provincial or municipal law;
Infringe upon our intellectual property rights or those of others;
Harass, threaten, abuse or harm another person;
Provide false or misleading information;
Attempt to interfere with the security or operation of our website;
Upload or transmit viruses, malware or other harmful code;
Use automated systems to access, scrape or collect information from our website without our permission;
Attempt to gain unauthorized access to our website, accounts or systems; or
Use our Services for fraudulent or unlawful purposes.

We reserve the right to restrict or terminate access to our Services where permitted by law if we reasonably believe that these Terms have been violated.

SECTION 14 - TERMINATION

We may suspend or terminate access to an account or to our Services where permitted by applicable law, including where these Terms have been violated.

Any provisions of these Terms that by their nature should continue after termination will remain in effect.

SECTION 15 - DISCLAIMER

Our website and its content are provided for general informational purposes.

We make reasonable efforts to keep the information on our website accurate and up to date. However, we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.

Nothing in these Terms is intended to exclude, restrict or limit any rights, warranties, guarantees or protections that cannot legally be excluded or limited under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, YamYs Collection will not be liable for losses or damages resulting from circumstances beyond our reasonable control.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited under applicable law.

SECTION 17 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our Services or your violation of these Terms.

This section does not limit any rights or protections you may have under applicable consumer protection laws.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue to apply.

SECTION 19 - ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Exchange Policy and any other policies posted on our website, constitute the terms governing your use of our Services and purchases from YamYs Collection.

SECTION 20 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer our rights or obligations where permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service are governed by the laws applicable in the province of Quebec, Canada, without regard to conflict-of-law principles.

Any dispute will be subject to the applicable courts and laws of Quebec, subject to any mandatory rights or protections available to consumers under applicable law.

SECTION 22 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The most current version will always be available on this page. Any changes will become effective when posted, unless otherwise required by applicable law.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.